(02) 8520 3915 help@custompaperbagsco.com.au Printed to your measurement · proofed before press
Australia

Delivery and returns

Printed bags are made to your artwork and your size, so delivery and returns work differently from off-the-shelf stock.

Delivery and returns

Delivery

Bags are flat packed in cartons and delivered anywhere in Australia. Delivery cost and timing are confirmed with your quote rather than estimated here, because both depend on the quantity and the destination.

If an order needs to be split across sites or held for a date, tell us at the enquiry.

If something is wrong

Check the delivery against the approved proof when it arrives. If what you received does not match the proof you signed off, contact us with photographs and the order reference and we will put it right.

Because every bag is printed to your own artwork and die, a correctly produced order cannot be returned as unwanted stock.

Damage in transit

Report visible damage within a reasonable period of delivery, with photographs of the cartons as they arrived.

Get a price

Tell us the bag, the size and the quantity

We price the job in front of us rather than selling a package. Artwork can follow later — the quote does not wait for it.

Or speak to the Sydney office

(02) 8520 3915Call the print desk
help@custompaperbagsco.com.auEmail artwork and quantities
SydneySuite 1D, Level 23, Governor Phillip Tower
1 Farrer Place, Sydney NSW 2000

Not sure which bag? Send a photograph of what you are packing and we will come back with the stock, the handle and a size that fits it.